Navigating JIRA in 2025 - for new users

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As we move into 2025, we dive deeper into multiple project management. JIRA is one of the most renowned tools for tackling a project instantly. It can track issues across teams across various industries. In addition, it has evolved features and integrations to make it a vital asset for agile teams looking for enhanced workflow and productivity. If you are a new user and stepping into the JIRA ecosystem this year, you may collect some insights and essentials to help you start smoothly.

Why JIRA?


Before we move into the specifics, it is necessary to understand why JIRA has become the go-to tool for leading companies. JIRA offers versatile functionalities for collecting statistics about project progression, task management, and easy collaboration among team members. This year, you will find additional features like AI-driven project insights, enhanced user interfaces, and unique automation capabilities. Thus, it becomes more user-friendly and intuitive. 


According to recent surveys by several organizations, over 75 percent of agile teams globally use JIRA for project management. This way, it reflects its widespread acceptance and effective collaboration. Consequently, companies adopting JIRA reported a 20 percent increase in their project delivery speed and a 31 percent reduction in issue resolution time.

Getting started with JIRA


  1. Create a JIRA account - Before creating a JIRA account, visit the JIRA website and sign up using your email. Otherwise, you may be provided a JIRA account by the organization you work in. 


  1. Understand the Dashboard - After logging in, you will see the JIRA dashboard. Try to familiarize yourself with the layout. You will find a Project menu for various projects permitted to you. Issues Panel helps you create, view, and manage issues. Reports allow you to generate insights based on your project performances. 

   


  1. Projects Navigation - JIRA is the key to handling multiple projects simultaneously. If you want to create a new project just follow the steps below.

  • Click on the Projects dropdown menu and select Create Project

  • Choose a template as per your choice to fit your team’s needs like Scrum, Kanban, etc.

  • Fill in the required project details and click on Create. 


  1. Creating and Managing rising issues - Work items are addressed as issues in JIRA. To create a new issue follow the steps here.

  • Click the Create button in the top navigation bar.

  • Select the issue type, such as task, bug, story, etc.

  • Fill in the necessary details, assign it to a team member, and set its priority.

  • Add any relevant files or links, and then click Create.


  1. JIRA Boards - JIRA boards give the user a visual project management facility. Whatever your project type, you can drag and drop issues between different statuses. For instance, if you work with Scrum or Kanban, you can choose options from To Do, In Progress, or Done. Plus, you can use filters and swimlanes to customize your view.


Thus, it makes it easier for a new user to track progress and team workload. 


  1. Workflow Automation - The automation capabilities of JIRA are one of its standout features. Users can navigate to a project settings and select Automation. Then individuals can set up triggers, it is just like a status change. In addition, the user can perform actions like notifying another user. This way, it helps to keep the workflow streamlined. 

  

  1. Using Reporting Tools - JIRA’s reporting tools have been upgraded to offer more details about a project.

  • It provides deeper insights.

  • It gives access to reports through the Reports section of a project.

  • Users can explore burndown charts, velocity charts, and custom dashboards according to their requirements. 

   

  1. Smooth integration with other tools - This feature attracts users and enterprises to employ JIRA in their existing workflow. It offers integration with versatile tools like Slack, Confluence, GitHub, and more. One can connect them to enhance collaboration and get optimum project management results. 


Some of these integrations are readily available in the tool, while others need additional configuration. 

   Key Trends and Past Statistics 

  1. JIRA’s market growth  


  • In 2020, JIRA held a market share of about 45 percent in the project management software industry. 

  • Between 2021 and 2023, its usage grew steadily, with a significant rise during the pandemic period. Remote teams highly depend on its features. 

  • In 2025, JIRA commands an impressive 60 percent of the market. Surely, it is the preferred tool for agile and DevOps teams.


  1. Top adopted features


  • From 2020 to 2021, Teams appreciated its basic agile boards and task tracking.

  • In 2022, the introduction of advanced automation tools and AI-powered suggestions was definitely a turning point.

  • Between 2023 and 2025, new features were added like Advanced Roadmaps, Insight Asset Management, and JIRA Work Management. It boosted enterprise-level adoption.



  1. Blessing for Remote Teams


  • Till 2024, 85 percent of JIRA users work remotely or in a hybrid manner.

  • The integrations of Slack and Microsoft Teams with JIRA increased by 40 percent from 2020 to 2024.  


JIRA leads to remarkable outcomes when used skillfully. Nearly 88 percent of JIRA users report about work satisfaction by streamlining the workflow. Thus, it becomes an indispensable tool for modern project management. If you have a small team or a large enterprise, JIRA can definitely elevate your efforts to the top heights. 

Conclusion

The features of JIRA continue to innovate. In 2025, new users get the opportunity to harness its extensive features. It improves project visibility and team collaboration. Embrace the platform’s tools and best practices, to master JIRA and drive your team to the path of success.


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